Building financial transparency and accord in healthcare

Humility is core to embodying our values. Taking ourselves out of the equation, we make decisions that are best for our customers. Our expertise is meaningless unless we’re building products that drive impactful and enriching experiences and relationships.

Transparency and credibility lead to genuine agreement. We do the work to be trustworthy - from the rigor of our actuarial analyses to the stability of our software. We are accountable not only for the end results, but also for how we arrived at them. It is through our commitment to accountability that we build accord with and between our customers.

Innovation is in our DNA. We know that the majority of experiments fail. As long as we are measuring and learning, we innovate fearlessly and readily admit if we don't yet have answers. We’re bold and brave in our pursuit of better. Our healthcare system needs a seismic shift and we’re here to shake things up.

We treat each other, our partners, and our customers with grace, respect and generosity of spirit. Possessing the deeply-held belief that we make each other better, we celebrate our differences and encourage constructive debate. We contribute meaningfully to an environment that champions individuality, creativity, and unconventional thinking.